Privacy Policy

Last Updated: 02-09-2026

At Voxel Hyperforge (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and communication channels.

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website, submit an enquiry, request our services, communicate with us, or otherwise interact with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

  1. Who We Are

Voxel Hyperforge provides engineering, technology, software development, automation, and digital solutions, including:

  • Mechanical Engineering
  • Electrical Engineering
  • Embedded Electronics & IoT
  • IT Development & Automation
  • Digital Marketing & IT

Company Information

Company Name: Voxel Hyperforge
Registered Address: Andal nagar extension, Adampakkam, Chennai
Email: info@voxelhyperforge.com
Phone: +91 9585950841
Website: http voxelhyperforge.com

For privacy-related questions or requests, please contact us using the details above.

  1. Information We Collect

We may collect different types of information depending on how you interact with our website.

2.1 Information You Provide Directly

When you contact us, request a quotation, submit a project enquiry, or communicate with us, you may provide information such as:

  • Full name
  • Company name
  • Job title or professional role
  • Email address
  • Telephone number
  • Country or location
  • Project requirements
  • Technical specifications
  • Business requirements
  • Messages or enquiries
  • Documents or files you choose to upload
  • Any other information you voluntarily provide

Please do not submit confidential, proprietary, export-controlled, or sensitive technical information unless it is necessary for us to evaluate your enquiry and you are authorized to share it.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services enabled on the website.

This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Screen resolution
  • Referring website
  • Pages visited
  • Date and time of access
  • Time spent on pages
  • General website interaction data
  • Technical error information

We use this information primarily to operate, secure, maintain, and improve our website.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that help websites remember information and understand how visitors use the website.

We may use different categories of cookies, including:

Necessary Cookies

These cookies are required for the website to function properly and may support:

  • Security
  • Website navigation
  • Form functionality
  • Session management
  • Basic website functionality

These cookies generally cannot be disabled through our website where they are technically necessary.

Analytics Cookies

Where enabled and where legally required, analytics technologies may help us understand:

  • Number of visitors
  • Popular pages
  • Website traffic sources
  • User interactions
  • Website performance

Analytics cookies will be used in accordance with applicable consent requirements.

Marketing Cookies

Where applicable, marketing or advertising technologies may be used to understand campaign performance or provide relevant advertising.

Such technologies will only be activated where required consent has been obtained.

You can manage your cookie preferences through our Cookie Settings or through your browser settings.

  1. How We Use Your Information

We may use personal information for the following purposes:

Providing Services

To:

  • Understand your project requirements
  • Respond to technical enquiries
  • Prepare quotations or proposals
  • Provide requested services
  • Communicate regarding ongoing projects
  • Deliver project-related information

Communication

To:

  • Respond to enquiries
  • Contact you regarding your request
  • Provide updates
  • Schedule discussions or consultations
  • Respond to customer support requests

Website Operations

To:

  • Operate our website
  • Maintain website functionality
  • Identify technical problems
  • Improve website performance
  • Protect the website against unauthorized activity

Business Operations

To:

  • Manage customer relationships
  • Maintain business records
  • Process contractual activities
  • Manage invoices and payments
  • Comply with legal obligations

Marketing

Where legally permitted and where required consent has been obtained, we may use your contact information to send:

  • Company updates
  • Service information
  • Newsletters
  • Industry information
  • Promotional communications

You can unsubscribe from marketing communications at any time.

  1. Legal Basis for Processing

If applicable, particularly where the EU General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal bases:

Consent

Where you have provided consent for a specific processing activity.

Contract

Where processing is necessary to enter into or perform a contract with you.

Legal Obligation

Where processing is necessary to comply with applicable laws or regulations.

Legitimate Interests

Where processing is necessary for legitimate business interests, provided those interests do not override your applicable privacy rights.

The appropriate legal basis depends on the specific circumstances in which your information is collected and processed.

  1. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, provide our services, or comply with legal requirements.

These may include:

  • Website hosting providers
  • Cloud service providers
  • Email service providers
  • CRM platforms
  • Analytics providers
  • Payment service providers
  • IT and cybersecurity providers
  • Professional advisers
  • Legal or regulatory authorities where required

Third-party service providers are expected to process personal information only as necessary for the relevant service and in accordance with applicable legal requirements.

  1. Third-Party Services

Our website may use third-party services such as:

  • Website hosting platforms
  • Google services
  • Analytics platforms
  • Social media integrations
  • Maps
  • Contact-form services
  • Cloud storage
  • CRM systems
  • Payment providers
  • Marketing platforms

These third-party services may process information according to their own privacy policies.

Where required by applicable law, we will obtain appropriate consent before activating non-essential third-party technologies.

  1. International Data Transfers

Some of our service providers may process personal information outside your country or outside the European Economic Area (EEA).

Where personal information is transferred internationally, we will take appropriate measures required by applicable data-protection laws.

Where required, such measures may include:

  • Adequacy decisions
  • Standard Contractual Clauses
  • Appropriate contractual safeguards
  • Other legally recognized transfer mechanisms
  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The retention period may depend on:

  • The nature of the information
  • The purpose of processing
  • The relationship with you
  • Contractual requirements
  • Legal and regulatory obligations
  • Accounting requirements
  • Dispute-resolution requirements

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal retention requirements.

  1. Data Security

We take reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

Depending on the nature of the information and our systems, security measures may include:

  • Access controls
  • Authentication mechanisms
  • Secure hosting
  • Encryption where appropriate
  • Software updates
  • Backup procedures
  • Monitoring and security controls

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

  1. Project and Technical Information

Because we provide engineering and technology services, clients may voluntarily provide technical information such as:

  • Engineering drawings
  • CAD files
  • Specifications
  • Product requirements
  • Schematics
  • Technical documents
  • Software requirements
  • Source files
  • Test data
  • Product information

We treat such information as project-related information and use it only for legitimate business and project purposes.

You are responsible for ensuring that you have the necessary rights and authorization to share any third-party, proprietary, or confidential information with us.

Where a project requires additional confidentiality or intellectual-property protection, appropriate contractual arrangements such as an NDA or confidentiality agreement may be established separately.

  1. Confidentiality

We understand that engineering and technology projects may involve confidential business and technical information.

Personal information and project information will be handled according to applicable contractual, legal, and security requirements.

This Privacy Policy does not itself constitute a Non-Disclosure Agreement (NDA).

If your project requires specific confidentiality obligations, please contact us to discuss appropriate contractual arrangements.

  1. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

Access

Request information about the personal data we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information where legally applicable. 

Restriction

Request restriction of certain processing activities.

Objection

Object to certain types of processing, including certain processing based on legitimate interests.

Data Portability

Where applicable, request your personal information in a structured, commonly used and machine-readable format.

Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

  1. Marketing Communications

If you receive marketing communications from us, you may unsubscribe at any time.

You can do this by:

  • Clicking the unsubscribe link in our marketing emails, or
  • Contacting us directly.

After receiving an unsubscribe request, we will take reasonable steps to stop sending promotional communications, subject to legitimate operational or legal communications that we may still need to send.

  1. Contact Forms

When you submit information through a contact or enquiry form, we use the information you provide to respond to your request.

Depending on the form, information may include:

  • Name
  • Email
  • Phone number
  • Company
  • Service requirement
  • Project description
  • Uploaded documents

Please avoid submitting unnecessary sensitive personal information through website forms.

  1. Children’s Privacy

Our website and services are intended primarily for businesses, professionals, organizations, and general adult users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

  1. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, technology providers, partner websites, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

  1. Social Media

Our website may include links or integrations to social media platforms such as:

  • LinkedIn
  • Instagram
  • Facebook
  • YouTube

Interaction with these platforms may result in the relevant platform processing personal information according to its own privacy policy.

Please review the privacy practices of the relevant platform before interacting with embedded social media features.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes to our website
  • Changes in technology
  • Changes in legal or regulatory requirements
  • Changes to our data-processing practices

When we make significant changes, we may update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we process your personal information, please contact us.

Voxel Hyperforge

Address:
Andal nagar extension, Adampakkam, Chennai

Email:
info@voxelhyperforge.com

Phone:
+91 9585950841

Website: https://voxelhyperforge.com/

For privacy requests, please include sufficient information for us to identify your request and respond appropriately.

  1. Complaints

If you believe that your personal information has been processed in a manner that violates applicable data-protection laws, we encourage you to contact us first so that we can investigate and address your concern.

Where applicable, you may also have the right to lodge a complaint with the relevant data-protection supervisory authority in your country or region.